A Decision-Making Framework for IT Outsourcing using the Analytic Hierarchy Process
نویسندگان
چکیده
Information Technology Outsourcing (ITO) has generated considerable research interest since the historic Eastman Kodak deals of 1989. In this paper, a model has been developed for making the ITO decision based on the Analytic Hierarchy Process (AHP). Two hierarchies have been developed one for making a choice of activities to outsource and another to choose the appropriate outsourcing methodology. The model has been tested by applying it to an outsourcing decision made by a leading locomotive company of India.
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